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Challenges Faced by Online Grocery Delivery Applications and their solutions

Grocery app challenges

As we all know that the grocery industry is enormous and is increasing regardless of the challenges it is facing. Everyone needs provisions for their home and visits the grocery stores almost every month. From the past half-decade, the trend of Online Grocery Market in the UK has become more popular with the increase in Grocery Delivery App solutions as customers find it so convenient to order from the Grocery delivery app to go and get the groceries by themselves. Due to the busy schedules for everyone these days and also many other reasons to look for easy ways to get the work done. With an increase in technology, people are also getting busy. Also, there is a lot of population all these made grocery stores to shift to an online buying app which has brought some challenges. Still, are you in dilemma whether to develop a Grocery delivery App solution for your Grocery Business before you need to overcome a few problems.

Challenges Faced by Online Grocery Delivery App development and their solutions

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  • Low-profit margins-eating away profits: Customers always prefer Online Grocery delivery app solution as they expect good deals with less price. But after spending so much on shifting the store to online grocery app development but it is a too tough task to keep less cost for the products and sell them to customers which will ultimately bring loss to the company. Also, many people would like to test the vegetables physically rather than seeing them on the screen, which is impossible in online.
    • Solution: By including non-perishable items like packaged foods and personal care item etc. whose storage and delivery cost are less, you can save some expenses as well as satisfy the customer. You can merge the offline and online business where people can order online and collect them whenever possible from the store. This will minimise the operation cost to some extent.
  • Disorganised and Inefficient Delivery System: Customers will never plan before they order from a grocery store, they order it when they like to eat something or need any fruits and vegetables at that moment and expect it to reach them without any delay. The customers who order from online grocery app solution will compromise with the spontaneous buying experience. Many people still prefer to visit the store rather than ordering things online. As most of the people are working, they are not available to collect their stuff when it is delivered home.
    • Solution: This can be solved only if the companies follow some delivery schedules. A buyer should be able to receive his order within 30 mins, which must be implemented by Online grocery delivery app development. By this, the buyer can get a clear picture of the delivery so that they can manage their time.
  • Deep-rooted consumer behaviour: One more significant challenge faced by the online grocery app solution is that people do not want to order online as they are habituated to go to the store and pick up the stuff. There is this belief that the things that are sold online are not fresh and tasty. As per the recent survey, it is found that 4% of the customers in Los Angels and 16% in New York bought their grocery online and remaining people still prefer to use the traditional ways to get their groceries.
    • Solution: Customers have shown more interest in organic products, but then this trend cannot sustain as there are insufficient biological resources. You can find out different ways of how customers can get those natural products at a reasonable price. Another thing about the customer is that they don’t only see the quality of the food, but also they are concerned about the brand value of your store. Having a good brand recognization attracts more customers to buy from your store.
  • Difficulty in penetration in small towns: People in the small cities do not have much means of entertainment and for them going to store is the means of engaging with other people. On the other hand, most of the people who buy the stuff directly are habituated in bargaining, which is not possible when ordering through online. Some people are not aware of technology and are not willing to use it as the task of downloading the app and order seems like a big deal for them.
    • Solution: The grocery store owners must plan to conduct some awareness programs to such people and grow your brand reputation. By this, the people will show interest to go for online ordering from your grocery delivery app development.

Also, go through our previous blog: Grocery delivery app development


As people are shifting to online ordering, it is a good idea to develop an online grocery delivery app development. You need to take a few steps to easily overcome the challenges that are being faced by the remaining owners of the grocery business.

Krify is a leading Website and Mobile app development company. Our team has developed many modern E-Commerce websites and is also experienced in Grocery Delivery App Development. Making us one of the best Grocery Delivery App Development Company in India and UK. We also provide various Grocery  delivery App Solutions. In case you are planning to Hire Grocery App Developers UK. You can reach us anytime for more details.